Privacy Policy

Global Privacy Policy

THE WEBSITE

This website and its related downloadable applications and services (collectively, our “Website”) is operated, hosted, and maintained by 365 Connect, LLC (“365 Connect,” “we,” “our,” or “us”) and is licensed for use by us to the legal entity (“Subscriber”) that owns or manages the property featured on this Website (collectively the “Property Management Company”). In addition to information, materials, products, and services from the Property Management Company, this Website may also feature information, materials, products, and services provided by third-parties, including but not limited to, content providers, payment processors, background and credit screeners, identity verification services, advertisers, and other service providers (collectively, the “Third-Party Providers”). This privacy policy (“Privacy Policy”) applies solely to this Website. The terms "you," "your," and "user" (collectively the “Users”) refer separately to each person (each individual and each entity for whom the individual acts) that accesses or uses this Website.

Through this Website we assist the Property Management Company in managing their property and other assets by, among other things, facilitating communication and transactions between Users, Third-Party Providers, and the Property Management Company. We merely host or process data and personal information about Users (“Personal Information”) on behalf of the Property Management Company and Third-Party Providers and have no direct relationship with Users. We are a data processor and not a data controller with respect to your personal information. In certain jurisdictions such as Massachusetts, “personal information” is defined to include first and last names, social security numbers, driver's license or state-issued identification numbers, financial account numbers, and credit or debit card numbers, including any account numbers that may or may not require a PIN. Our definition of Personal Information includes but is not limited to only such jurisdictional definitions. We also include email addresses, employee status, gender, addresses, locations, hire dates, job titles, and salary information as Personal Information.

Our top priority is protecting the privacy and security of any Personal Information about you collected or used on our Website, as well as maintaining the trust of our Subscriber. This includes both data submitted by the Subscriber and Personal Information submitted by Users to our Website.

We collect and pass-through information in connection with the operation and purposes of our Website, and also collect and pass through information to the Property Management Company and Third-Party Providers to use and share for their own purposes. This Privacy Policy addresses our collection, use, and sharing of information you provide. This Privacy Policy does not cover the collection, use, or sharing of information about you by the Property Management Company or other Third-Party Providers. Please consult each Property Management Company or other Third-Party Provider's respective privacy policies to determine their policies with respect to your data.

We recognize the importance of protecting the privacy of Personal Information collected from our Website Users. This Privacy Policy describes what Personal Information we gather, how we use it and how you can correct, change, and limit our use of it. It is our intention to give you as much control over your Personal Information as possible to preserve your privacy, while still allowing us to utilize that Personal Information to provide you a valuable service.

We update our Privacy Policy and Website Terms of Use from time to time. We encourage you to read this Privacy Policy and our Website Terms of Use before you send or share Personal Information with us or use this Website, and to read them again at each return visit, so that you are aware of changes. Your continued use of our Website means you agree to any changes or updates to this Privacy Policy and the Website Terms of Use.

BY BROWSING OR USING THIS WEBSITE IN ANY WAY, YOU GIVE US PERMISSION TO SHARE ANY OR ALL PERSONAL INFORMATION THAT YOU PROVIDE TO THE PROPERTY MANAGEMENT COMPANY AND THIRD-PARTY PROVIDERS IN FURTHERANCE OF SEEKING TO RENT OR LEASE RESIDENTIAL HOUSING, OR ACCESS AND USE SERVICES THAT ARE AVAILABLE ON THIS WEBSITE. IF YOU DO NOT CONSENT OR AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE. CONTINUED USE OF THIS WEBSITE CONSTITUTES YOUR AGREEEMENT AND CONSENT, WHICH YOU HAVE FREELY GIVEN, TO YOUR PERSONAL INFORMATION BEING PROCESSED PURSUANT TO THIS PRIVACY POLICY.

WEBSITES COVERED UNDER THIS PRIVACY POLICY

This Privacy Policy describes our privacy practices regarding what specific information we collect from you when you visit this Website, and also any associated or related Websites (collectively the “Websites”) that contain a link to this Privacy Statement only.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES

Our confidentiality, privacy, and other obligations related to the services we provide to the Property Management Company for the property that is featured on this Website, is limited to this Website only, and does not extend beyond this Website. The Property Management Company may own, operate, license or list the same property on other websites, online marketplaces, and advertisements, which may contain their own privacy policies and terms of use. We strongly encourage you read those third-party website policies and terms before using those respective websites, as we are not responsible whatsoever for your interactions with any third-party websites. The Property Management Company may also use separately owned or third-party websites for the processing of rental applications, agreements, payments, and other services to assist you in either qualifying for a rental property or providing services to you. Those separate and third-party websites may contain a link to this Website for the purpose of convenience. Upon clicking a link, you may leave this Website to engage with those websites, for which they will contain their own privacy policies and terms of use, which we strongly encourage you to read before using those respective websites. Please be advised that this Privacy Statement is not applicable to those websites, which are instead governed by their own respective privacy statements.

BY USING OUR WEBSITE, YOU CONSENT TO AND ACKNOWLEDGE THAT THIS PRIVACY POLICY IS NOT APPLICABLE TO ANY OF YOUR PERSONAL INFORMATION THAT IS SHARED BY US WITH THE PROPERTY MANAGEMENT COMPANY, THEIR PARTNERS, THIRD-PARTY PROVIDERS, AND ANY OTHER THIRD-PARTIES TO ASSIST USERS WHO PARTICIPATE IN THE RENTAL HOUSING SEARCH, APPLICATION PROCESS, OR WHO MIGHT BECOME RESIDENTS OF THE PROPERTY FEATURED ON THIS WEBSITE. ALL PERSONAL INFORMATION THAT IS SHARED BY US WITH THE PROPERTY MANAGEMENT COMPANY, THEIR PARTNERS AND THIRD-PARTIES IS GOVERNED BY THE PRIVACY STATEMENTS OF THE PROPERTY MANAGEMENT COMPANY, AND THEIR PARTNERS, OR THIRD-PARTIES WHO CREATE AND MANAGE THEIR OWN WEBSITES AND PROVIDE SERVICES TO YOU, AND HAVE NOTHING TO DO WITH US, AND ARE NOT UNDER OUR CONTROL.

The Property Management Company and Third-Party Providers make their own decisions about how or why Personal Information is processed, including any disclosure or transmission to third-parties. If your individual Personal Information has been submitted or entered into this Website, or was otherwise collected by us on behalf of the Property Management Company or Third-Party Providers, and you wish to exercise any rights you may have to access, correct, amend, or delete such Personal Information, please contact the Property Management Company or Third-Party Providers directly. If an authorized representative of the Property Management Company or Third-Party Providers requests that we update or remove the Personal Information in question, and the Property Management Company or Third-Party Providers have no ability to do so, we will acknowledge their request within 30 days.

Any use of Personal Information by us is done so pursuant to the agreements between us, the Property Management Company and any Third-Party Providers, and in accordance with the Terms of Use published on this Website. This Privacy Policy does not apply to any Personal Information the Property Management Company or any Third-Party Providers may collect or process from you. If you have any questions or concerns about the data practices of the Property Management Company or any Third-Party Providers that are using our services to process your Personal Information, you need to contact them directly, and ask for their Privacy Policy or Privacy Statement.

PERSONAL INFORMATION WE COLLECT

We collect Personal Information from this Website in order to provide information, facilitate communication, transactions, and services between you and the Property Management Company, Third-Party Providers, and to help us better understand how we can assist Users that are searching for residential housing to rent, lease, or obtain services as a resident in the rental property they occupy.

The different types of Personal Information we collect will depend upon what we will need in order to provide you with the particular product or service you are interested in. The information requested on our registration form includes some or all of the following Personal Information: name, address, email address, telephone number, user name, password, and birth month, day and year, and will include other information that you provide voluntarily (i) in connection with your use of any interactive tools or resources on this Website relating to finding, leasing, or accessing services for a rental property, including submission of an inquiry, contact or schedule a visit form, lease application or related payment, such as your name, social security number, social insurance number, driver's license number, government identification documents, personal image of yourself, present and prior postal addresses, zip codes, postal codes, telephone numbers and email addresses, monthly rent paid at previous residences, gender, age, marital status, date of birth, employers, job titles, occupation, income, references, and payment-related information, such as credit card information, bank account information and routing numbers, emergency contact information, and information about your pets and vehicles, including license plate numbers, (ii) in connection with your submission of rental payments, service requests, or other communications with the Property Management Company, its agents or Third-Party Providers, such as your name, address, telephone number, email address, automated clearing house (ACH) information, debit or credit card information, and/or the nature of work requested, (iii) in connection with your use of any interactive educational or informational resources provided to residents, (iv) in any postings you make in any Community or otherwise on our Website or in any emails that you send to us, (v) in connection with your use or purchase of any other services or products provided by this Website or by any Third-Party Providers, such as your debit or credit card information and your purchase history, or (vi) in connection with your use of any other aspect of this Website. Certain services and features on this Website may only be used if you voluntarily provide certain information about you.

Those interested in touring, inquiring, renting or leasing a residential rental property will likely be asked to include the following additional information: the type of rental property size you are looking for, where you want to live, the type of building you prefer, your proposed rent budget, the number of individuals in your household and their ages, a copy of your and any occupants government issued identification documents, personal image of yourself and any occupants, and if you have pets or not.

THIS INFORMATION WILL BE SHARED WITH THE PROPERTY MANAGEMENT COMPANY OR THIRD-PARTY PROVIDERS THAT OWN, MANAGE, SERVE, OR OPERATE THE RESIDENTIAL RENTAL PROPERTY YOU ARE SEEKING TO RENT, LEASE, OR OBTAIN SERVICES AS A RESIDENT IN THE RENTAL PROPERTY YOU OCCUPY.

USAGE TRACKING: USE OF IP ADDRESSES

Every device that connects to the Internet is given a number that is known as an Internet Protocol (IP) Address. These numbers are typically assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. As permitted under applicable law, we collect IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for Users and auditing the use of our site.

We do not usually link any IP addresses to anything that can be personally identifiable. This means that your Internet session will be logged, but you will remain anonymous to us. We will seek to link your IP address to personally identifiable information when we deem it necessary (i) to identify and authenticate you when you submit certain information to the Website, such as request to visit the property, payments, request for services or other types of communication, (ii) to be pre-qualified for a rental property displayed on this Website, (iii) when you start or complete a lease application for a rental property displayed on this Website, or (iv) to protect this Website and other Users from harm and to prevent criminal misconduct.

USE OF COOKIES

A cookie is a small file which contains a string of characters that is sent to your computer when you are browsing the Internet and visit a website. When you visit the same website again, the cookie enables that site to recognize your browser. Cookies may store User preferences and other information about you. You can configure your browser to refuse all cookies, or to indicate when a cookie is being sent. However, there are some website features or services that may not function properly without cookies.

Improvements and updates to this Website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better suited to your needs, and for the protection of our Website and Users from potential harm. We never save passwords or credit card information in cookies.

We may use cookies for many purposes, including to remember your safe search preferences, to track Users’ movements around this Website, to analyze trends, administer this Website, to count how many visitors we receive to a page, to help you sign up for our services, to protect your data and to gather demographic information about our User base as a whole. Users can control the use of cookies at the individual browser level. We may partner with a third-party to either display advertising on our website or to manage advertising on other sites. A third-party partner may use cookies or similar technologies in order to provide advertising or other content to you, based upon your browsing activities and interests or to make the ads you see more relevant to you.

To change or limit use of cookies, please adjust the preferences in your browser settings. You may also limit the information we learn from certain cookies by logging directly into the registered areas of this Website rather than by logging in by using your social media log-in credentials. Be advised that our cookies are often used to provide you with certain functionality, and without them you may not be able to use some of the services provided on this Website.

WEBSITE ANALYTICS

This Website may use web analytics tools and services, some from third-parties, such as web analytic services provided by Google, Inc. (“Google”), to better assist us in understanding how this Website is used. These web analytics tools and services will place cookies on your computer that will generate information that we select about your use of this Website, including your computer’s Internet Protocol (IP) Address. That information will be transmitted to and stored by us and or third-parties. The information will be used for the purpose of evaluating consumer use of this Website, compiling reports on Website activity for our use, and providing other services relating to Website activity and usage. We may also transfer this information to third-parties where required to do so by law, or where such third-parties process the information on our behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of this Website. Use of cookies by Google Analytics is covered by Google’s privacy policy located at https://policies.google.com/privacy

OUR USE OF INFORMATION ABOUT YOU

We may use Personal Information about you to create your account, to enable you to use this Website, including any communities, and to facilitate communication and transactions between Users and the Property Management Company, and other Third-Party Providers for transactions between you and any of them through this Website, including but not limited to using information about you (i) in connection with any interactive decision-making tools or resources relating to leasing an a rental property, including submission of an inquiry, contact or schedule a visit forms, lease application or related payments; (ii) in connection with assisting the Property Management Company and Third-Party Providers in marketing to you, including contacting you by email, phone, text message, or otherwise; (iii) in connection with assisting the Property Management Company and Third-Party Providers in processing your lease application, including investigating your background, leasing history, and creditworthiness through third-parties, including consumer reporting agencies; (iv) in connection with processing your rental payments, service requests, and other communications with the Property Management Company and Third-Party Providers; (v) in connection with your use of any interactive educational or informational resources provided to residents; (vi) in connection with your participation in any community or in dealing with any emails that you send to us; (vii) in connection with your use or purchase of any other services or products provided by this Website or by any third-party provider; (viii) in connection with your use of any other aspect of this Website; and (ix) generally to enhance and optimize your use of this Website. We may also use your email address or telephone number to respond when you submit a question, suggestion, or request assistance with using or accessing this Website.

We may link Personal Information we collect about you with other Personal Information we collect about you, whether offline or from third-parties or otherwise. We may use Personal Information about you to send you targeted messages, publications, news, and information about events, special offers, promotions, benefits, and other advertisements. We may use Personal Information about you to improve, to analyze trends, to administer this Website, to gather demographic information about this Website's users, to track user movements, and to customize the content and layout of this Website for each individual user.

INFORMATION WE SHARE OR DISCLOSE

We may share Personal Information about you with the Property Management Company, Third-Party Providers and others (such as hosting service providers, analytics service providers, email service providers, screening service providers, identity verification providers, custom programmers, payment processors, advertisers, etc.) and other appropriate persons for purposes of (i) performing functions pertinent to this Website's apparent and reasonable purposes, including but not limited to those discussed above under "Our Use of Information About You"; (ii) maintaining, upgrading, and improving this Website; (iii) complying with law, cooperating with governmental authorities, and consulting with our attorneys and other advisers; (iv) attempting to avert a threat of harm to our, or others' safety, or other interests; (v) defending us and our members, managers, officers, employees, and affiliates in connection with any legal actions or claims; and (vi) enforcing the Terms of Use of this Website. We also reserve the right to transfer personal information about you to a third-party that acquires substantially all of our assets.

Similarly, the Property Management Company, Third-Party Providers and others (such as lease screening service providers, payment processors, advertisers, etc.) may share Personal Information about your use of this Website with other appropriate persons for purposes of (i) performing functions that would reasonably be expected of a Property Management Company with respect to a prospective renter, such as contacting you by email, phone, text message, or otherwise to market its space and investigating your background, leasing history, creditworthiness, either directly or through the assistance of third-parties, including credit reporting agencies; (ii) complying with law, cooperating with governmental authorities, and consulting with attorneys and other advisers, (iii) attempting to avert a threat of harm to its, or others' safety, or other interests; (iv) defending it and its owners, personnel, and affiliates in connection with any legal actions or claims; and (v) other purposes of the Property Management Company in or outside the ordinary course of its business.

We may use Third-Party Providers to send and distribute email and to perform other marketing and support functions. We may share Personal Information about you with third-parties who offer goods and services we think may be of interest to you. From time to time, we may cooperate with other organizations or companies to provide co-sponsored or co-branded promotions, services or events and may share Personal Information about you with our co-sponsor. We also may provide Personal Information about you to service providers or contractors to perform functions on our behalf, such as, but not limited to, companies or individuals hired to: communicate news, deliver our promotional materials via e-mail and direct mail, to develop, enhance, market or provide any of our products, to process credit card payments and to assist us with sending communications and performing other marketing and support functions. These third-parties may use technologies to measure the effectiveness of ads and emails, and use Personal Information about your visits to this Website so that we may provide you with a better experience on this Website. We also may use third-party social media platforms, including third-party social media websites, to communicate with you. We also may share with third-parties aggregated demographic and statistical information, such as the daily number of unique visitors to this Website, the number of users who searched for certain types of housing, and how many users clicked on a particular advertisement.

We also may disclose Personal Information about you (i) to a person who in our good faith judgment appears to be you or your agent; (ii) to a third-party or parties where disclosure is required or permitted by law, a judicial proceeding, a criminal investigation, a court order, or legal process; (iii) if, in our good faith judgment, it is necessary or desirable to enforce compliance with our internal policies or the Terms of Use, to try to prevent illegal activity or suspected fraud, or to try to protect this Website, customers, or others; and (iv) to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of our assets.

Through this Website, we may make available areas that allow for User interaction with other users, such as blogs, forums, bulletin board services, chat areas, or other message and communications features. Some of these forums may require registration. Please remember that any Personal Information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose Personal Information about yourself.

We do not rent or sell your Personal Information in a personally identifiable form to anyone, provided however, certain Personal Information may be shared with the Property Management Company, Third-Party Providers and others such as hosting service providers, analytic service providers, email service providers, lease screening service providers, custom programmers, payment processors, advertisers as more fully described above.

We may anonymize your Personal Information so that you are not individually identified and provide that information to our partners and also third-parties. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal online experience.

Advertisers: We may allow advertisers and/or merchant partners (“Advertisers”) to choose the demographic information of Users who will see their advertisements or promotional offers, and you agree that we may provide any of the Personal Information we have collected from you in a form that is not personally identifiable to Advertisers, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in New York to show you ads or offers for New York businesses, but we will not tell such businesses who you are. Or, we might allow Advertisers to display their ads to Users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment, and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.

Affiliated Businesses: In certain situations, businesses or third-party websites we might be affiliated with may sell or provide products or services to you through, or in connection with this Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses’ or websites’ policies.

Agents: We might employ other companies and people to perform tasks on our behalf and need to share your Personal Information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

REVIEWS AND CONTENT SUBMISSIONS

This Website may allow you to provide and submit certain content (“Content”) in the form of a review or rating as to your experience in visiting or living at the properties featured on this Website. We may share your content with the Property Management Company, Third-Party Providers and others (such as review publishers, search engines, analytic service providers, syndication sites, advertisers, etc.), and other appropriate persons for purposes of publication to this Website, social media channels, as well as other third-party websites.

THIRD PARTY PROVIDERS

It is our intention to maintain reputable Third-Party Providers to offer Users a variety of products and services on this Website. We are not responsible for their information, privacy, or other business practices. When choosing to purchase products or services on this Website, you must take into consideration that you will be transacting business directly with a Third-Party Provider, and the Personal Information about you, collected by the provider, will be subject to the practices of that provider.

THIRD PARTY WEBSITE LINKS

This Website may contain links to third-party websites that are beyond our control and take you outside of this Website. For example, if you "click" on a banner ad, which is an advertisement or a search result, the "click" may take you off this Website and on to another site that is beyond our control. These other websites may include sites of other sponsors, advertisers or partners that may use their logo with ours as part of a co-branding agreement. These other websites might also send their own cookies to Users who become visitors to their websites to collect data or solicit information. We do not control these websites and therefore are not responsible for their content. The inclusion of hyperlinks to any other websites by us on this Website, does not infer any endorsement of the content or material on such websites, nor any association with the owners or operators of the websites or the businesses listed on any of these websites. Our policies do not extend to anything that is inherent in the operation of the Internet, which is beyond our control. Be advised that if you disclose Personal Information online, that all such Personal Information may be collected and used by people you do not know.

The information practices or content of such other websites or advertisers is governed by the privacy statements of all such other websites and businesses contained on those websites. Please be advised that this Privacy Statement is not applicable to those websites and businesses, which are instead governed by their respective privacy statements. Please review the privacy statements of such other websites and businesses to understand their Personal Information collection practices.

DATA TRANSFERS AND JURISDICTIONS

Our Website serves Users in many jurisdictions. Your jurisdiction may be subject to the privacy laws of the European Union, and various states in the United States of America. Our privacy policy makes every attempt to be compliant with the EU’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Massachusetts Data Privacy laws (more specifically, the amendments to Standards for the Protection of Personal Information of Residents of the Commonwealth, also known as the Safeguards Regulation). Be advised that if you provide Personal Information to this Website, it may be transferred to, and processed on computers in or between multiple jurisdictions, in the United States of America or other countries, some of which may not be in the EU. Please do not provide your Personal Information to us if you do not want this information to be transferred outside of your country, or if the laws in your country restrict these types of transfers.

We collect Personal Information relating to you that is being processed. You have the right to request that we fix, correct, supplement, delete or block your Personal Information in the event that the data is inaccurate, incomplete or irrelevant to the purposes of the processing activities, or if the Personal Information is being processed in any other way, which infringes a legal provision. If you desire to exercise your rights, or if you have any questions, concerns or suggestions regarding the use, collection, or security of your Personal Information, please contact us at [email protected]

When a User requests that certain information about them be deleted, we will make all reasonable efforts to remove that data from our systems. Be advised that due to the nature of the Services that we provide, some information about you may not be fully deleted due to backups or archived copies; however, such information will only be used for the purpose of what our Website does, which is to provide information, facilitate communication, transactions, and services between you and the Property Management Company or Third-Party Providers in relation to you searching for residential housing to rent, lease, or obtain services as a resident in the rental property you occupy.

GDPR COMPLIANCE

The EU General Data Protection Regulation ("GDPR") was placed in effect on May 25, 2018. This section of the Privacy Policy constitutes a Notice to you as a data subject for purposes of the GDPR and sets forth our processing of your personal data (as defined in the GDPR).

CORPORATE INFORMATION: This Website and its related downloadable applications and Services is operated, hosted, and maintained by 365 Connect, LLC. Please see the "Contact Information" section for information on how to contact us.

TYPES OF PERSONAL INFORMATION PROCESSED BY US: We collect Personal Information from this Website in order to provide information, facilitate communication, transactions, and services between you and the Property Management Company or Third-Party Providers, and to help us better understand how we can assist Users that are searching for residential housing to rent, lease, or obtain services as a resident in the rental property they occupy. Please see the “Personal Information We Collect" and “Usage Tracking: Use of IP Addresses" sections for more information.

THE PURPOSE AND LEGAL BASIS FOR PROCESSING: We process Personal Information for our legitimate interest of operating this Website to make Users aware of the Property Management Company’s products and services. Please see the “Personal Information We Collect" section for more information.

RECIPIENTS: We may transfer Personal Information to our other entities, primarily entities in the United States of America and other countries in or outside the EU, and to our service providers and affiliates who host and/or provide our IT system. We may also transfer Personal Information with third-party professional advisors who provide accounting, consultancy, and legal services to us. Please see the "Information We Share or Disclose" section for more information.

INTERNATIONAL DATA TRANSFERS: Your information may be transferred to and processed on computers in the United States of America and other countries, which are not in the EU. Please see "Data Transfers” section for more information.

DATA SUBJECTS RIGHTS: Please see the "Email Consent and Opt-Out," and "Fixing and Deactivating Personal Information" section for more information. In addition to these rights, you may have data portability rights. Please see the "Contact Information" section to contact us about any of your rights.

REGULATORY BODY: You may contact the national data processing authority in the EU jurisdiction if you have any concerns regarding the processing of your Personal Information this Website.

Under the GDPR, you have the right to:

If you desire to exercise your rights under the GDPR, or if you have any questions, concerns or suggestions regarding the use, collection, or security of your Personal Information, please contact us at [email protected]

CALIFORNIA PRIVACY RIGHTS COMPLIANCE

The California Consumer Privacy Act (CCPA) grants California consumers the following rights:

We do not sell any Personal Information to third-parties. For a description of the categories of Personal Information we collect, use, or share, please refer to “Information We Share or Disclose” as defined herein.

To make a CCPA request, contact us at [email protected] ; please include your full name, email address, and physical address. To ensure continued protection of your Personal Information, you will need to provide information that will allow us to verify your identity. We will respond within 45 days of receiving the CCPA request.

The California Shine the Light Law grants California consumers the following rights:

Under California's "Shine the Light" law, California residents who provide Personal Information (as defined in the statute) in obtaining products or services for personal, family or household use, are entitled to request and obtain from us once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such Personal Information for the immediately prior calendar year. To obtain this information please contact us at [email protected] ; please include your full name and physical address.

California Residents Under 18 Years of age who have registered to use this Website: This Website is intended for a general audience of 18 years of age or older. Any California residents under the age of 18 who have registered to use this Website, and who posted content or information on this Website, can request removal by contacting us at [email protected] , detailing where the content or information is posted and attesting that you posted it. We will then make reasonable, good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified to the extent required by applicable laws. This removal process cannot ensure complete or comprehensive removal. For instance, third-parties may have republished or archived content by search engines and others that we do not control.

MASSACHUSETTS PRIVACY RIGHTS COMPLIANCE

We make every attempt to comply with Massachusetts privacy laws, including specifically, MA ST 93H and 201 CMR 17.00. Pursuant to those requirements, we have:

CAN SPAM ACT COMPLIANCE

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

We collect your email address in order to:

To be in compliance with CAN-SPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

ACCESSING AND CORRECTING INFORMATION ABOUT YOU

You can review and change information about you by logging into this Website and visiting your account profile page. The account profile page is only provided to Users that use the lease application and rental payments features. You may also send us an email at [email protected] to request us to provide, correct or delete any Personal Information about you that you have provided to us. We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect. If you delete any or all of your postings from the Website, copies of the postings may remain viewable in cached and archived pages or might have been copied or stored by other Website Users.

Where we have provided Personal Information about you to a screening service provider in order to obtain a screening report for the Property Management Company or Third-Party Provider, the report may contain credit information. Under Provincial Legislation or the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.), you may have the right to access, view, and correct credit information relating to you held by a credit bureau or credit reporting agency by contacting the credit bureau or credit reporting agency.

If we collected Personal Information about you on behalf of a third-party, we may have conveyed that information directly to the third-party. If so, it may not exist as part of our own records and you will have to go to the third-party to see the information.

CHANGES TO PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will prominently post those changes here and any other place we deem appropriate, so you are always aware of what Personal Information we collect, how we use it, and under what circumstances, if any, we disclose it. You should check this Website frequently to see recent changes.

CONTACTING THIS WEB SITE

If your Personal Information changes, which includes zip or postal code, phone, email or postal address, we offer a way to correct, update, delete or deactivate Users' Personal Information, through either logging into your account, if you registered for one, or by contacting us at [email protected]

You may use this email to contact us for any other reason relating to this Privacy Policy. Your e-mail should state that it is a “data protection question” and that it is “time sensitive.”

If you need further assistance, have any questions or concerns about this Privacy Policy or the handling of your Personal Information, please contact us by email: [email protected] and include the Subject Line: Privacy Policy.

UPDATED March 1, 2022

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